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Every business has to start somewhere, in fact, even the biggest transport and logistics companies had small beginnings. There are plenty of things to think about when you first set up your business and one of the most common thoughts surround vehicle tracking and small business.
The question is, are some small businesses too small for vehicle tracking? Or is it still a useful approach to take for your business?
We already trust our drivers
One of the most common reasons that you may find when it comes to vehicle tracking and small businesses is that they have developed a rather close-knit bond with their drivers. After all, when you work within such a small team, this is usually something that happens. It is wonderful to have high levels of trust in your drivers and this is often reflected in how well they work with you and for you.
However, trust and vehicle tracking are two separate things, and should be treated as such. Particularly if you put this in place after you have already established your business and you have already built up a team of drivers.
Why you are not too small for vehicle tracking
So, what are the benefits of vehicle tracking for a small business? In order to understand this, you need to consider the broader nature of vehicle tracking and what it can offer for a business. Sure, the first thing that you are going to think of is that it provides you with the chance to monitor your drivers, but the benefits go so much deeper than this.
The main area that it can help you is with reducing costs, by tracking your vehicles you can monitor fuel usage and of course routes that have been taken, which allows you to make future plans on how to reduce the costs associated to these aspects of running a business. It also helps with how the time of your drivers is best used, which in turn can also help with efficient running of your business.
Another way that vehicle tracking can help even a small business is that it allows you to offer an increased level of customer service. Your customers will be able to track their deliveries, which gives them a sense of security that things are on their way, as well as help them to plan their time effectively too.
Pleasing your customers is a great way to ensure that they recommend you, which in turn will help to grow and develop your business.
The thing to remember is that vehicle tracking isn’t about a lack of trust, it is about making sure that you can run a more time and cost effective business. Your drivers should understand that this is the approach that you are going to take and should work with you to make sure that your business can grow faster and more effectively.
I have been with Movolytics since the beginning of the company. My job is the customer experience leader which means that I get to speak to a wide range of customers ensuring that everyone has a smooth customer journey while also managing the top accounts. In my spare time I like going for a run, taking my dog out and a good bottomless brunch.